Happy Gears, Inc./NetSpyGlass.com. and any subsidiaries (collectively “HGI/NSG”) are committed to protecting your personal information and privacy. This Privacy Statement applies to HGI/NSG websites and services that link to or reference this Statement. It describes how we handle personal information and the choices available to you regarding the collection, use and access to that information. It also instructs you on how to update and correct your personal information that we store. Additional information on our personal information practices may be provided in supplemental privacy statements, or notices provided prior to or at the time of data collection. Certain HGI/NSG websites may have their own privacy statement that describes how we handle personal information for those websites specifically. To the extent a notice provided at the time of collection, or a website or Service specific privacy statement, conflicts with this Privacy Statement, such specific notice or supplemental privacy statement will supersede this Statement.
“Personal information” is any information that can be used to identify you as an individual, and may include your name, address, email address, phone number, login information (account number, password), marketing preferences, and/or social media account information. If we link other data with your personal information, we will also treat that linked data as your personal information. Credit card information is also personal information.
We collect and use your personal information for several reasons. These reasons include fulfilling orders, providing customer support, sending security notices, and tailoring marketing communications, to name a few. Additional reasons include, but are not limited to:
HGI/NSG obtains information about you from a variety of resources including this website, interactions with you at trade shows, direct marketing campaigns, third party services, purchase agreements, public databases, and social media platforms,and other sources.
Examples of the information HGI/NSG may receive from other sources include: account information, job role and public employment profile, service and support information, information about your product or service interests or preferences, page-view information from some business partners with which HGI/NSG operates co-branded services or joint offerings, and credit history information from credit bureaus. HGI/NSG may use the information HGI/NSG receives from you to better understand you and/or maintain and improve the accuracy of the records HGI/NSG holds about you as well as to position, promote or optimize our products and services. HGI/NSG may also use this information in conjunction with your browsing habits/preferences (as obtained from our data partners) and your contact details, professional information and HGI/NSG transaction history (as obtained from our customer relationship management database) to deliver targeted advertising and marketing to you, where permitted by applicable law and in accordance with your advertising / marketing preferences.
If you choose to provide HGI/NSG with a third party’s personal information (such as name, email, and phone number), you represent that you have that third party’s permission to do so. Examples include forwarding reference or marketing material toa friend or sending job referrals. Third parties may unsubscribe from any future communication by following the link provided in the initial message or by contacting firstname.lastname@example.org.
Like many websites, HGI/NSG uses automatic data collection tools, such as cookies, embedded web links, and web beacons. These tools collect certain standard information that your browser sends to our website. Examples include your browser type and the address of the website from which you arrived at our website.They may also collect information about:
HGI/NSG may use your personal information for the purposes of operating our business, providing support, delivering, improving, and customizing our websites and Products, to enhance our ability to provide relevant marketing, products, services and recommendations to you, to help monitor, prevent and detect fraud, and for other legitimate purposes permitted by applicable law. Some of the ways we may use personal information include:
HGI/NSG takes care to allow your personal information to be accessed only by those who really need to in order to perform their tasks and duties, and to share only with third parties who have a legitimate purpose for accessing it. We may share personal information in the following ways:
Your Choices and Selecting Your Communication Preferences
We give you the choice of receiving a variety of information related to our Products. You can manage your communication preferences through the following methods:
These choices do not apply to service notifications or other required communications that are considered part of certain Products, which you may receive periodically unless you stop using or cancel the Product in accordance with its terms and conditions.
By using our websites, Products, or otherwise providing personal information to us,you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use. For example, if we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our websites, by sending an email, or otherwise contacting you.
We intend to protect the personal information entrusted to us and treat it securely in accordance with this Privacy Statement. HGI/NSG implements physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. We also contractually require that our suppliers protect such information from unauthorized access, use, and disclosure. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or guarantee the security of any personal information you provide to us.
Retention of Personal Information
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
HGI/NSG takes children’s privacy seriously. We do not knowingly collect personal information from children under the age of 13 through our websites. If you are under 13 years of age, please do not submit any personal information through our websites without the express consent and participation of a parent or guardian.
Your California Privacy Rights
Note about Linked Websites
We may provide links to other third-party websites and services that are outside our control and not covered by this Privacy Statement. We encourage you to review the privacy statements posted on those websites (and all websites) you visit
Note about Forums and Chat Rooms
If you participate in a discussion forum, local communities, or chat room accessed through or on a HGI/NSG website, you should be aware that the information you provide there (i.e. your public profile) will be made broadly available to others, and could be used to contact you, send you unsolicited messages, or for purposes neither HGI/NSG nor you have control over. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. HGI/NSG is not responsible for the personal information or any other information you choose to submit in these forums. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
How to Contact Us
We value your opinions. Should you have questions or comments related to this Privacy Statement, contact our privacy team by sending us a message through email to firstname.lastname@example.org or by mail to: Happy Gears, Inc. / NetSpyGlass.com, Attention:Privacy, 718 University Avenue #212, Los Gatos, California, 95054 USA.
Updates to this HGI/NSG Privacy Statement
We may update this Privacy Statement from time to time. If we modify our Privacy Statement, we will post the revised version here, with an updated revision date. You agree to visit these pages periodically to be aware of and review any such revisions. If we make material changes to our Privacy Statement, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on our websites or sending you a notification. By continuing to use our website after such revisions are in effect, you accept and agree to the revisions and to abide by them.
This HGI/NSG Privacy Statement was revised and posted as of October 31, 2019.